Check your LiveUpdate policyĬ:\ProgramData\Symantec\Symantec Endpoint Protection\CurrentVersion\Data\Lue\Logs\Log.Lue If your client is on-prem SEP and managed by a SEPM, it may be configured My client is type 2, is there log which I can check in client computer? How does symantec endpoint protection update definition work? Which port does the service use? Thanks a lot. I found some computers can not update definition automatically successfully, although I have reinstall symantec software. Subject: symantec endpoint protection 14.3 update definition fail Check your LiveUpdate policy configuration and connectivity to SEPM. If your client is on-prem SEP and managed by a SEPM, it may be configured to get definitions only from the SEPM. Check LiveUpdate logging: C:\ProgramData\Symantec\Symantec Endpoint Protection\CurrentVersion\Data\Lue\Logs If using default LiveUpdate, your clients would connect to a LiveUpdate server on HTTP 80 or HTTPS 443. It depends on what product you are using - on-premises SEP client (managed or unmanaged) or cloud-managed SES - and also upon your LiveUpdate configuration. Click Yes.Subject: RE: symantec endpoint protection 14.3 update definition fail The User Account Control prompt will appear asking you if you want to make changes to this computer.Click on the gold shield in the system tray (next to your clock at the bottom right of your screen).Click on the LiveUpdate Now button at the bottom of the screen.
Open Symantec EndPoint Protection from the gold shield next to your clock at the top right of your screen.You may also choose to disable LiveUpdate or change its update schedule. Based on your security settings, you can run LiveUpdate manually by going into the Symantec client and clicking on the LiveUpdate link in the sidebar. By default, LiveUpdate runs automatically at scheduled intervals. Protection updates are the files that keep your Symantec Endpoint product up-to-date with the latest threat protection technology. LiveUpdate locates and obtains files from a website, installs them, and then deletes the remaining files from your computer. Symantec releases program updates on an as-needed basis. Program updates are usually created to extend the operating system or hardware compatibility, adjust a performance issue, or fix program errors. It obtains Symantec program and protection updates for your computer through your Internet connection. Symantec LiveUpdate keeps your Symantec Endpoint Protection virus definitions up-to-date.
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